The Role of Facilities and Infrastructure in Maintaining Work Spirit and Optimizing Performance of Ship Crew
Abstract
The performance of ship crews is very important to be maintained for the management of companies engaged in shipping. This study aims to analyze the effect of infrastructure on the performance of ship crews at PT. Multi Jaya Samudera either directly or using work spirit as a mediating variable. This research is quantitative research that uses a questionnaire for data collection. The data that has been collected is processed using path analysis techniques with the help of SmartPLS software. The results of the study found that good facilities and infrastructure will have an impact on increasing the morale and performance of ship crews at PT. Multi Jaya Samudera Belawan, but work spirit has not been able to become a mediating variable that can strengthen the indirect effect of facilities and infrastructure on the performance of ship crews.
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